GMA Overcomes Content Overload with Nonprofit Content Strategy
Created in 1933, the Georgia Municipal Association (GMA) advances the interests of Georgia’s cities through consulting and advocacy. GMA’s membership includes more than 99% of the state’s municipal population. The nonprofit serves as a publishing hub through its daily curated news stories, Georgia Cities newspaper, educational services content, training materials, legislative alerts, directories, and more.
GMA members struggled to find the content they needed.
GMA members often complained that content was hard to find. GMA wanted to ensure its audiences could easily find content they wanted, discover new related content or services, and feel reassured that GMA was truly their expert advisor. GMA also desired to reduce the amount of content they needed to migrate into a new content management system.
Starting with GMA’s vision, as well as our experience and expertise in nonprofit content strategy, we started with analysis. Then we synthesized our analysis findings with GMA’s vision, with research-based best practices, and with our own experience to offer a set of strategic recommendations, including what content to keep and what to archive. We also suggested ways of organizing and structuring the content. To help guide content creation, we rewrote select content to illustrate many of our key recommendations.
For more than 100 years, The American Cancer Society has helped people stay well, get well, and fight back against cancer. As the way people are consuming content is rapidly changing, ACS wants to ensure its wealth of content reaches its audiences in the most effective way possible.